Privacy Policy

Last Updated: October 16, 2025

1. Introduction

At fiveservers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Contact Information

  • Name and email address
  • Phone number (if provided)
  • Company name and job title
  • Mailing address (for billing purposes)

Project Information

  • Project requirements and specifications
  • Technical documentation
  • Code repositories (with your permission)
  • Communication history

Technical Data

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide and deliver the services you request
  • Communication: To respond to inquiries and provide customer support
  • Improvement: To improve our website and services
  • Project Management: To manage and execute your projects effectively
  • Billing: To process payments and manage invoices
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure storage with encrypted backups
  • Access controls and authentication
  • Regular security audits and updates
  • Employee confidentiality agreements

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with:

Service Providers

  • Cloud hosting providers (AWS, Azure, Google Cloud)
  • Email service providers
  • Payment processors
  • Analytics services

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or illegal activities
  • Respond to government requests

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data is typically retained for 7 years for accounting and legal purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect site functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. GDPR and CCPA Compliance

For users in the European Union and California, we comply with GDPR and CCPA requirements respectively, including enhanced rights regarding data access, deletion, and portability.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

fiveservers

Email: